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Services
Offered . . .
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Solving
problem areas - such as web access, computer
lock-up, etc.
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Supporting
hardware implementations.
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Working
in a timely manner to give you quality support and competitive prices.
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Building
and configuring PCs and hardware devices using standard
configurations.
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Installing
network interface cards, printers, monitors, software,
DSL, etc.
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Performing
PC repairs and resolving minor procedural problems relating to the
operation of applications.
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Protecting
(when possible) the computer user's data and settings.
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Restoring
a computer's original installation image (including operation system and
original applications) and then reapplying the information to a
formatted hard drive.
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Offering
hourly rate.
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On-site
services.
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Testing
of hardware, peripherals and associated equipment.
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Experience
. . .
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Experience
in computer hardware implementation, maintenance and troubleshooting
support.
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Experience
in maintaining computer platform operations, components,
configurations and hardware functions.
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Knowledge
of the theory, components, configuration and operation of large scale
client server and end user platforms and their associated peripheral
equipment.
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Ability
to translate technical terms into layman's language and communicate
both technical and non-technical information through one-on-one, with
phone support and in writing.
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Knowledge
of systems implementation to include three tier redundancy, disaster
recovery strategies and fail over strategies.
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Experience
in Microsoft Operation systems and configuration.
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